Tuesday 7th May 2019

Telephony perturbated, scheduled 1 year ago

Around 10:00 or 10:15 Proximus will proceed to a conversion of our internet connectivity for our Louvain-la-Neuve office. This will disrupt the availability of our phone numbers during the transfer. Proximus estimates the maximum downtime to 1 hour.

  • 10:11 : Proximus launches the update of the line, the connectivity will be cut in few minutes
  • 10:30 : the automatic update has failed and the technician is waiting for a callback to be executed.
  • 10:45 : the callback has been executed and the update is in progress
  • 11:50 : the configuration of the new router should be finished soon
  • 12:15 : the update is finished and all services are restored