Friday 8th May 2020

Data Exchange Platform (DEP) Documents sent to OCR are blocked

We have identified this morning an issue affecting our OCR processing of documents. Documents sent between +- 03:00 to 09:30 are currently blocked. We are actively working to the resolution of the issue. Documents sent after 09:30 are not affected anymore by the issue.

Update: all batches that were blocked should be available before 11:00.